Satisfaction Guarantee On All Services
308 Deerfield Drive
Mount Holly, NC 28120
Office: (704) 822-1625
Come and Join Us!
We Are Looking To Grow Our Team! Do You Have What It Takes? We are in search of qualified team members, for the following positions: Crew Leader, Laborer, Spray Tech, and Office Support.
Please completely fill out the Application form and attach your resume if you have one. – Thank You!
Our Core Values
Nothing happens at RDS because of one person. A client or potential client could touch 3 people to add a new service. The office will take the request, a sales person will quote the work, and a technician will provide the service. If we don’t work as a team we will be exposed and our quality of work will drop. If we tried to provide those services with one person it would be virtually impossible to do it in a timely manner. Teamwork and communication is vital in a successful service business. Teamwork with our clients is vital for success in their lawn. Our lawn fertilization technician may only see the lawn 6-7 times per year. If something happens to the lawn during the 45 days we are away we will rely on the client to notify us so that we can address any issues you may have. Teamwork is crucial in all we do.
We must be quality driven in everything we do. Our appearance, our equipment, our techniques, our products, and the customer service we provide. If we aren’t willing to provide quality then the talk about customer service is cheap and doesn’t mean much. That’s why we don’t rest on our past success we are always looking for new innovations that can improve our process, products, and interactions with our clients.
Many companies say they put the client first but what does that really mean? At RDS it means that we respond to all phone calls and emails the same business day. We stand behind our work. When a client has been on our fertilization program for 3 visits or more we do free weed treatments between visits. Our technicians are well trained and can answers questions that our clients have. We put the client first by not making them sign a contract for service.
The old adage that respect is earned not given is very true. We believe that respect is necessary for any relationship to be successful. We will work hard to earn our clients respect and our team will show respect to our clients and each other or we will not be successful as a company. There will be times when tough discussion will take place but they will always be done with respect.
Our clients have to trust us if they are going to let us come to their home. As a company we have to trust each member of our team daily. If that trust is ever broken it is very difficult to repair. We build trust through communication, doing what we say, and doing what it takes to get a job done the right way.